Contact us

Due to workplace adjustments in response to the COVID-19 pandemic, some of our enquiry phone lines are currently unavailable.

During this time we ask that you send your enquiry by email or via our online form below.

The relevant area will respond to you as soon as possible.

Phone Interpreting

  • Immediate phone interpreting
    (24 hours, every day of the year)

    Phone: 131 450 (within Australia)
    Phone: +613 9268 8332 (outside Australia)

  • ATIS phone interpreting
    (24 hours, every day of the year)

    Phone: 1800 131 450

  • Pre-booked phone interpreter bookings
    (existing booking enquiries)

    All enquires to be made by email.
    Email: tis.prebook@homeaffairs.gov.au

Interpreter enquiries

  • Interpreter Liaison
    (enquiries from interpreters)

    All enquires to be made by email.
    We will monitor the mail boxes closely for urgent queries and respond to all other queries within one business day.

    Email: interpreters@homeaffairs.gov.au

  • Interpreter pay enquiries
    (enquiries from interpreters)

    Email: interpreters@homeaffairs.gov.au

On-site interpreting

General and account enquiries

Ask us a question

If you would like to submit an enquiry to TIS National, please complete the form below and the relevant area will respond to you as soon as possible.

If you would like to provide feedback to TIS National please complete the online feedback form

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